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Account Security

Your Message Science account requires an authenticated sign-in. Access to domains, mailboxes, billing, and credentials is limited to the users permitted to manage them.

Mailbox connection security

Link to Mailbox connection security

Mailboxes use encrypted connections:

  • IMAP uses TLS for receiving and reading mail.
  • SMTP uses STARTTLS for sending mail.

Use the exact connection settings shown in your account. Do not disable certificate checks or choose an unencrypted connection mode in an email client.

Stored credentials

Link to Stored credentials

Mailbox passwords and password-bearing export files are encrypted at rest. Export files are available for a limited time and only to authorized users.

Domain authentication

Link to Domain authentication

Managed domains include SPF, DKIM, and DMARC configuration. These records help receiving providers verify legitimate messages and apply an enforcement policy when a message fails authentication.

Security and privacy questions

Link to Security and privacy questions

Email hello@messagescience.com to ask about domain authentication, mailbox security, account access, or additional privacy options for your business.